Le Hues By Masami

We value your time and ours. To ensure fairness to all clients and respect for our schedule, please review our cancellation policy below: 1. Notice Requirement • Cancellations or reschedules must be made at least 24 hours in advance of your appointment. 2. Late Cancellations • Appointments canceled with less than 24 hours’ notice will be subject to a 25% cancellation fee of the scheduled service(s). 3. No-Shows • Clients who fail to show up without notice will be charged 50% of the service(s) booked. 4. Late Arrivals • If you arrive more than 15 minutes late, your appointment may need to be shortened or rescheduled. In some cases, it may be considered a no-show. 5. Deposit Policy (optional—only if you take deposits) • A non-refundable deposit of $20 is required to secure your appointment. This will be applied toward your service on the day of your appointment. 6. Emergencies & Flexibility • We understand that life happens. If you experience an emergency, please reach out as soon as possible so we can do our best to accommodate your situation. By booking with us, you acknowledge and agree to this cancellation policy.